Hong Kong Launches First Regional Mediation Platform for Medical Disputes The launch of the Healthcare Dispute Resolution Centre's online platform marks a significant shift towards mediating medical disputes in Hong Kong, but it also raises questions about the role of alternative dispute resolution in an increasingly litigious society.
The new centre promises to reduce costs and time spent on resolving conflicts between patients and healthcare providers, which is laudable, but what this development reveals is a deeper problem: our tendency to treat healthcare as a commodity rather than a human experience.
The Healthcare Dispute Resolution Centre's mission is to provide a more efficient and cost effective way of settling disputes related to medical errors, patient rights, or contract issues.